What is Vocads Survey?
Vocads Survey is a next-gen survey platform enabled by Conversational Voice AI that allows organizations to create and deploy custom-voiced surveys for employees and customers using natural language processing techniques towards collecting more meaningful and authentic data. It is built to break the weaknesses of conventional surveys, engaging the respondents to divulge deeper insights into what emotion and sentiment the responses contain. Thus, the platform provides data sovereignty and GDPR compliance, ensuring the complete control and privacy protection of brands.
Key Features & Benefits of Vocads Survey
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Conversational Voice AI:
Engages users with human-like interaction for great survey experience. -
Higher Engagement:
Maximizes the response and participant touch-point rates. - The technology enables collection of richer data sets that capture granular and truthful customer feedback via natural language processing. It provides actionable insights to fine-tune business strategies based on the voice of the customer. These surveys take little time and are hassle-free to answer. It is easier to create voice surveys without coding.
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Emotion and Sentiment Analysis:
It provides insight into the feelings and emotions that lie beneath each response to a survey. -
Data Sovereignty and GDPR Compliance:
Secure and compliant with all privacy regulations, in relation to the data collected.
Use Cases and Applications of Vocads Survey
It is quite versatile and can be implemented in all kinds of industries and sectors. Following are some specific ways in which it can be used:
- Employee Feedback Collection
- Insurance
- Customer Views on Various Products
- Customer Satisfaction Surveys
- Product Usage
- Quality
- Potential Customers
- Social Media
- Blogs
- SEO
- Market Research Data Collection: Actionable Insight for Business Growth and Innovation.
The target users of Vocads Survey are market research teams, survey creators, business analysts, and data privacy or compliance officers.
How to Use Vocads Survey
Vocads Survey can be used quite easily, and it is a very simple process. Below are the steps to follow:
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Sign Up:
Sign up for an account with the platform Vocads. -
Create a Survey:
Design custom voice surveys using an intuitive survey design tool without the need to code. -
Publish the Survey:
Distribute surveys to desired audiences across various channels. -
Collect the Response:
Receive voice responses from participants captured by the Conversational Voice AI. -
Data Analysis:
Gain insights into collected data, including emotions and sentiments through the analytics tools available in this platform.
Write your questions in a way that they are clear to understand and will prompt honest and comprehensive feedback from your respondents.
How Vocads Survey Works
Vocads Survey uses the best of advanced technology to support its core differentiation. Here is the technical rundown:
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Conversational Voice AI:
Engages the participants in voice-first, humanlike conversations to make the survey experience more engaging than monotonous. -
NLP:
Analyzes voice responses to capture the content, context, and sentiment of the responses. -
Data Workflow:
From the creation of the survey to the execution, collection of data, and analysis, everything is consolidated and on point for bringing quick turnarounds; moreover, the insights are actionable.
Pros and Cons of Vocads Survey
Just as with any tool, there are pros to utilizing Vocads Survey, and maybe potential drawbacks include:
Pros
- Increased engagement and higher response rates for a survey.
- Richer, more detailed feedback through conversational AI.
- Simple to design and deploy without the need for any coding expertise.
- Allows users to gain broad insights into respondent experience, emotions, and sentiments.
- Data sovereignty and GDPR compliance for privacy and control.
Cons
- There may be a slight initial learning curve for new users.
- Voice AI for surveys may not be viable for all types of surveys.
User feedback generally emphasizes the user-friendliness of the platform and the depth of the insights gained, though some note that beginners may face a little difficulty in setting up the profile in the beginning.
Conclusion about Vocads Survey
The Vocads Survey represents a new frontier in customer and employee feedback collection. Powered with Conversational Voice AI and NLP, it is designed smartly to procure higher insights and superior engagement than those of the usual survey methods. This solution is so easy to use and privacy-secure that it’s a great choice for the business that, based on real customer input, actually wants to refine its strategies.
Looking ahead, further development in AI and voice technology bodes well for even more capabilities and uses for Vocads Survey, thus making it a utility tool that is essential for any business in the world.
Frequently Asked Questions
What technology does Vocads use to reinvent surveys?
Vocads uses Conversational Voice AI to engage with customers and collect their feedback through voice conversations.
Is there a live demo available for Vocads?
Yes, you can try a live demo through Vocads to get a firsthand experience of the Conversational Voice AI survey.
What sort of responses will I receive through a Vocads survey?
Vocads surveys are easy to complete, yet they lead to better, authentic, and thorough responses.
How will Vocads be of help in customer retention?
You can secure better engagement with detailed feedback from Vocads and even tweak your campaign to retain the customer.
Does Vocads allow for better engagement as opposed to a run-off-the-mill survey?
Yes, Vocads may potentially provide a richer and more engaging dataset than a plain survey.