What is Knowbo?
Knowbo is a custom chatbot platform that is empowered with ChatGPT for the creation of a chatbot directly learning from your website’s knowledge base. That is to say, one can open the entire website through an intuitive chatbot, significantly reducing the workload on the support team. Knowbo auto-updates every change on your website in real time, so it is always in time.
Knowbo Key Features & Benefits
Support Offload: The chatbot reduces the load on your support team by directly answering queries from your customer base.
Chat History: Chat history is preserved to keep the record for past conversations to review and monitor the performance.
Easy Deployment: The chatbot can be implemented into a website with very simple coding or no technical skills.
Automated Training: AI Chatbot can train from your website’s URL or sitemap with no manual input.
Customizable: Match your brand’s colors, images, texts, logo, and chat icon with this chatbot.
The varying benefits of using Knowbo include offering immediate assistance to the customers by enhancing their experience with answers to even the complex and vague queries, and also ensures that the chatbot ‘listens’ to the company-specific terminology and jargon.
Applications and Use Cases of Knowbo
Knowbo can be applied and put to use in various ways to improve a customer’s experience and streamline operations:
They will get an instant response that brings the maximum satisfaction and, eventually, longer engagement. Provide a seamless interaction and instant answers to customer queries to improve their experience. The chat agent serves as an automatic assistant for customer support on the website and reduces the work of the customer support team.
Industries and sectors that can benefit from Knowbo include website owners, businesses, content creators, and knowledge management teams. For instance, businesses can use Knowbo to address customer inquiries swiftly, while content creators can engage their audience more effectively.
How to Use Knowbo
Using Knowbo is very easy and does not need elaborate technical knowledge. Here is how to go about it:
- Sign Up: Register on the Knowbo platform and access the dashboard.
- Integrate: Provide your website URL, or sitemap, based on which, your chatbot can be further trained with your contents.
- Customize: Modify the Look and feel and settings of your chatbot to match your branding.
- Deploy: Put the live chatbot on your website, and start assisting your customers instantly.
And as the best practice, keep having your website content structured and maintained on an ongoing basis to make your chatbot most effective. Your user interface is supposed to be intuitive, so navigation and customization come with ease.
How Knowbo Works
At the core of Knowbo, ChatGPT uses some of the most advanced AI algorithms for understanding and processing human language. The chatbot regularly updates its responses by scanning your website’s content to ensure that it delivers only the most accurate and relevant information. Here is how it works:
- It extracts the content either from your website’s URL or from its sitemap.
- Then, it trains the chatbot over that content to understand specific terms and context.
- You can deploy the now-trained chatbot on your website for your real-time interactions with customers.
This ensures that the chatbot stays updated with the latest information and can cater to a variety of customer queries precisely.
Pros and Cons of Knowbo
A lot of pros and only some cons follow while using Knowbo, due to which the need arises to peek into the pros and cons below.
Pros
- Ease of Use: It is easy to set up and deploy without requiring any technical skills.
- Customization: It is fully customizable to your brand identity.
- Real-Time Updates: It receives website changes to it and automatically updates its knowledge base.
- Self-Learning: Chatbot learns directly from your website.
Cons
- Dependent on Website Content: The accuracy and effectiveness of chatbot depends on the quality and organization of website content.
- Some Free Features: Some of the features are available in paid plans only.
Conclusion to Knowbo
In a nutshell, Knowbo can be said to be an intuitive, customizable chatbot solution that boosts the quality of customer service and frees the support team from the burden. Its real-time updating knowledge base and integration are seamless, making it a gem tool for businesses and content creators. With flexible pricing and even a free trial that gives an excellent money-back guarantee, this offers exceptional value. And, right around the corner, is a feature update set to boost the features and effectiveness of Knowbo even further, thereby making it a smart choice for improving the online interaction with your customers.
Knowbo FAQs
How does Knowbo learn from my website?
Knowbo scans your website’s URL or sitemap and hence extracts content to be able to learn and understand the kind of terminology and in which context it is being used.
Is it technically sophisticated to set up Knowbo?
No. A Knowbo deployment is quite straightforward and does not require any complex or tedious coding or technical background.
Does the chatbot design and window support any customizability?
Yes, the chatbot design is customizable and allows for colour, image, text, logo and chat icon customisation to go with your brand look and feel.
What works best for pricing?
Knowbo offers a free trial. The paid plans start from $19 per month for the Starter Plan to $79 per month for the Ultimate Plan.
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