Kili

What is Kili?

Kili is an advanced AI platform for teams enabling time and resource-saving by the company, having developed artificial intelligence for understanding through content and giving answers on product or service. It moves further in its functionality than generic support and makes drafts of responses to support questions as well as points to the areas in documentation that need improvement. The consumer can easily link numerous sources and manage them to provide an exact response derived from linked sources. In addition to this, the Kili can be implemented into a product, or it can be used within a company as a whole through a team-based scheme.

Key Features & Benefits of Kili

The Kili has several features that meet the needs of an array of users. These are:

• 
  Understand content:
  
  The AI product can be able to understand the information being relayed to it.
• 
  Answer questions:
  
  This will give correct answers for any question regarding products and services.
• 
  Improve documentation:
  
  Kili inconsistencies in the documentation and aids in improving that.
• 
  Integrate multiple sources:
  
  Combine multiple data sources to have one single place of management.
• 
  Source management:
  
  Have control and supervision of all your integrated sources on one platform.

These features save much time because of the high performance of customer support operations. What uniquely points out Kili is the fact that it can adapt to numerous sites and give exhaustive and precise answers.

Use Cases and Applications

Kili might be used in many Deakin-approved application areas:

1. 
   Custom support:
   
   Drafts your response to customer support questions, consequently making customer support way faster.
2. 
   Documentation improvement:
   
   Useful to seek and fill the gaps of the current documentation; hence, with the help of the tool, documentation will be comprehensive and accurate.
3. 
   Source management:
   
   Easy linking and administration of any data source.

Kili best suits business professionals who specifically work in industries such as those having customer support, product management, and data annotation teams. Customer support teams find it very useful as most of the works are ready with less effort and high efficiency that improves the quality of support.

How to Use Kili

It is very easy to use Kili. Here is a step-by-step guide:

1. 
   Sign Up:
   
   Sign up with the Kili platform.
2. 
   Attach sources:
   
   Attach multiple data sources you want Kili to analyze and manage.
3. 
   Settings customization:
   
   Give the appropriate settings to allow Kili to work as per your requirements.
4. 
   Features usage:
   
   Use Kili features to know content, respond to questions, and manage documentation.
5. 
   Source Uploading:
   
   Ensure that the sources you connect are updated and relevant. Familiarize with Kili’s UI to navigate and use the tool effectively.

Kili employs very advanced artificial intelligence algorithms to work on data and understand it. Using natural language processing, Kili understands the queries to present the required information. The workflow typically encompasses connecting the data sources, processing the information, and then using the processed data to frame responses and identify the gaps in documentation.

Kili Pros and Cons

The following are the pros and maybe cons of Kili as a tool:

Pros

• Efficiently has an understanding and processes content.
• Gives the correct answers to queries pertaining to products and services.
• It improves documentation by identifying what’s missing.
• It allows for easy management of many sources of information.

Cons

• Is not obvious at the outset.
• The tool is not very efficient when the linked sources are not relevant.

From most of the reviews by customers, Kili is efficient and accurate in managing customer support questions and improving documentation.

Kili FAQs

• 
  What is Kili?
  
  Kili is an AI platform built to understand content and answer all questions on products and services so that your team can save time.
• 
  Who can benefit from using Kili?
  
  Business professionals, customer support teams, data annotation teams, and product managers can all stand to benefit from using Kili.
• 
  How do I get started with Kili?
  
  Get onboard. Register on Kili’s platform, connect your data sources, configure settings, and use its features to up your support and documentation process.
• 
  What is the pricing structure of Kili?
  
  Kili’s pricing varies as per the sources and the number of words required. More detail about the price can be found at their official website.
• 
  Is it possible to integrate Kili into available products?
  
  Yes, Kili can be embedded into a product or used within an organization with a team-based plan.