Document360: A Comprehensive AI-Powered Knowledge Base Software
Document360 is a knowledge base software that utilizes AI technology to provide a central repository for valuable information. It is designed to scale alongside your product, making it easier for both customers and team members to access the information they need. The software simplifies the creation of various types of documentation such as FAQs, user guides, product documentation, and standard operating procedures.
Core Product Suite and Industry-Leading Features
The software comes equipped with a core product suite that includes a portal for editors, writers, and reviewers. It also offers a site widget that enhances SaaS products and websites, as well as API documentation tailored for developers. Document360 boasts powerful analytics, a user-friendly dashboard, efficient workflow management, SEO tools for improved visibility, and a variety of integrations.
Other industry-leading features include a comprehensive business glossary, a ticket deflector to reduce support load, a secure drive for document storage, an accessible platform API, and insightful health check metrics.
Generative AI and Future Integration
Document360 incorporates generative AI to streamline knowledge base management and provide rich insights from customers on how the software can be used in various organizational settings. With this technology, you can easily manage your knowledge base and improve customer satisfaction.
Overall, Document360 is an exceptional AI-powered knowledge base software that offers a wide range of features to help you create, manage, and optimize your documentation. It is a must-have tool for any organization that wants to enhance its knowledge base management and improve customer support.
