AskMyDocs

What is AskMyDocs?

AskMyDocs.ai is an advanced AI assistant that helps improve support for clients and employees by providing quick and accurate answers from documentation and other sources. It integrates with Slack, Zendesk, Gitbook, and many others, and all these resources are availed in intelligent and searchable databases. An organization that uses the tool has optimized the whole process of support, which results in time-saving and cost-effective benefits that only further help improve user experience through the receiving of fast and correct responses.

Key Features & Benefits of AskMyDocs

• 
  Instant Answers:
  
  Get quick responses for your queries from your documentation.
• 
  Slack AI Assistant:
  
  Use your knowledge base information right inside Slack by asking questions to the Assistant.
• 
  Notification Scheduling:
  
  Say no to distractions, get it just when you want it.
• 
  Seamless Integrations:
  
  In-built integrations: Zendesk, Gitbook, sitemaps, PDFs, and Slack chatbots.
• 
  Robust Document Search:
  
  Extremely powerful and accurate document search capability to facilitate prompt, correct responses.

The use of AskMyDocs is accompanied by several benefits, such as a better way of handling inquiries, better user experience, and also cost savings. One of the unique selling points is a starter plan for free without a credit card, thus very accessible to any business.

Use Cases and Applications of AskMyDocs

AskMyDocs can be used in the following ways to provide solutions for different sectors:

• 
  Customer Support:
  
  Respond instantly to client queries with the right answer from the documentation.
• 
  Employee Support:
  
  Allow employees to access the knowledge base easily and swiftly directly in Slack.
• 
  Boost Productivity:
  
  Integrate with customer support systems and repositories of knowledge for the user to achieve increased productivity.

Ideal for customer support teams, human resource, IT professionals, developers, and product managers.

How AskMyDocs Works

AskMyDocs is easy to use. Here is how you can get started:

1. Sign up for free on our website—no credit card needed for a Starter Plan.
2. Integrate AskMyDocs with other tools you already use, like Slack, Zendesk, or Gitbook.
3. Configure your preferences, down to the time of day notifications are scheduled to arrive.
4. Ask questions of your documentation using Slack’s built-in AI assistant, or another integrated tool, and get immediate answers.

How to Use AskMyDocs

Make your documentation up to date and organized so that the results can be terrific. Use the option of scheduling notifications to maintain efficiency in your workflow.

How AskMyDocs Works

High-level AI algorithms are the threads behind AskMyDocs, and it makes a scan over the data to return accurate responses. The setup technology encompasses NLP and machine learning models which can interpret and understand the query in real-time. Setting up the AI in the document repositories, subsequent setting the AI assistant, and then using it to work by posting queries when needed is all part of the workflow. As the AI takes care of the request, it would further explain the existing documents and provide an accurate response, that too with the source references for verification most of the time.

Pros and Cons of AskMyDocs

Pros

• 
  Time-Saving:
  
  Saves the time spent to search among online documentation to get an answer instantly.
• 
  Cost-Efficient:
  
  Reduces the expensive guards of a business by eliminating time-consuming support.
• 
  User-Friendly:
  
  Easily integrates with commonly used platforms and quick setup.
• 
  Free Plan:
  
  Offers a free starter plan with no credit card requirement.

Cons

• 
  Limited Free Plan:
  
  Some functionalities and features are limited within the free plan.
• 
  Need for Quality Documentation:
  
  How accurate the answers will be largely depends on the quality and arrangement of the documentation.

Generally viewed by the users as very user friendly and fast in generating the right answers.

AskMyDocs FAQs

How do I turn on ‘Do Not Disturb’ in Slack?

To turn on ‘Do Not Disturb’ in Slack Click “<Your Name> –>> Notification –>> Edit your notification preferences” then select your Notification schedule, then click ‘Do not disturb turn on out-of-office’ to select the time frame that you prefer.

What tools does AskMyDocs.ai integrate with?

AskMyDocs.ai integrates into existing support systems like Zendesk, Gitbook, Sitemap, or documents in a PDF format. So, after integration, it turns them into intelligent documents which will have the search functionality. This allows users to search for documents right on the document page itself.

Is there a free plan on AskMyDocs.ai?

Yes, there is. AskMyDocs.ai offers a free Starter Plan for life, and it does not ask for a credit card at the point of setup.

How does AskMyDocs.ai save time?

AskMyDocs.ai makes it very easy by giving you accurate, instant replies fetched straight from your documentation. It does the same for customer and employee support, which substantially saves time and money.

Does AskMyDocs.ai have an AI chatbot for user interaction?

The AskMyDocs.ai chatbot has a friendly-looking interface, which allows the clients to interact with an AI assistant chatbot over Slack for information access.