Introduction
When it comes to budget airlines in America, Spirit Airlines often comes to mind. With its ultra-low fares, Spirit aims to offer the most affordable airline tickets. However, is flying with Spirit worth the lower costs? Customer reviews highlight the pros and cons of traveling with this controversial airline.
In this article, we’ll explore Spirit Airlines reviews to uncover the key things travelers should know before booking a flight. By understanding the airline’s policies, amenities, and real passenger experiences, you can determine if Spirit is the right choice for your next trip.
The Good: Inexpensive Fares
The biggest advantage of flying with Spirit is the cheap ticket prices. With a bare-bones, no frills approach, Spirit is able to offer lower base fares than other airlines. This makes it an attractive option for budget-conscious travelers.
According to reviews, Spirit’s website makes it easy to compare fares and purchase inexpensive tickets online. Many customers highlight the significant savings they achieved by booking with Spirit, even with the extra fees added on.
The Bad: Extras Come at a Cost
While base fares may be cheap, travelers pay more for extras with Spirit. Carry-on bags, seat selection, onboard snacks and drinks all cost extra. These fees can add up quickly, cutting into the savings from the initial ticket price.
Spirit Airlines reviews frequently cite the “nickel and diming” for extras as a major drawback. Customers recommend purchasing extras like bags ahead of time online to avoid higher airport fees.
The Ugly: Poor Service and Uncomfortable Cabin
Some of the most scathing Spirit Airlines reviews focus on poor customer service and an uncomfortable in-flight experience. Many customers complain about rude staff, canceled flights, and strict policies.
The no-frills cabin also receives low ratings for tiny tray tables, stiff seats, and lack of legroom. Without complimentary food, drinks or entertainment, the onboard experience leaves much to be desired.
Key Things to Know Before You Fly
Here are some key considerations for travelers booking with Spirit based on passenger reviews:
- Read all policies carefully and pay for extras like bags and seat selection early
- Manage expectations for service and in-flight comfort
- Pack food, water, and entertainment for your flight
- Be prepared for fees if you need to change or cancel your ticket
- Join the Spirit Saver’s Club for access to some discounts
The Verdict: Only Choose Spirit for the Cheapest Fare
Overall, Spirit Airlines reviews suggest choosing this airline only if you get an exceptionally low fare and prepare properly. While you can save money upfront, hidden fees and a subpar experience mean Spirit should only be considered for price, not value or service.
For travelers focused solely on the bottom line, Spirit remains a viable option. But flyers looking for quality amenities, seat comfort, or good customer service are better off looking at other airlines.
